Privacy Policy

Introduction

Welcome to Cerebral Ops. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website cerebralops.in and use our services.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access our website or use our services.

1. Information We Collect

1.1 Personal Information You Provide

We collect personal information that you voluntarily provide to us when you:

• Fill out contact forms or request consultations
• Subscribe to our newsletter
• Register for our services
• Communicate with us via email or phone
• Participate in surveys or feedback forms

This information may include: name, email address, phone number, company name, job title, business information, and any other information you choose to provide.

1.2 Information Automatically Collected

When you visit our website, we automatically collect certain information about your device, including:

• IP address and location data
• Browser type and version
• Operating system
• Pages visited and time spent on pages
• Referring website addresses
• Device identifiers and other technical information

1.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

2. How We Use Your Information

We use the information we collect or receive for the following purposes:

• To provide and maintain our services - Deliver consulting services, respond to inquiries, and manage client relationships
• To communicate with you - Send newsletters, marketing materials, and important updates about our services
• To improve our website - Analyze usage patterns to enhance user experience and website functionality
• To fulfill contractual obligations - Process transactions and deliver services you've requested
• To comply with legal obligations - Meet regulatory requirements and respond to legal requests
• For business operations - Conduct research, develop new services, and improve existing offerings
• To protect our business - Prevent fraud, enforce our terms and conditions, and protect our legal rights

3. How We Share Your Information

We may share your information in the following circumstances:

3.1 Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as email delivery, hosting services, analytics providers, and payment processors. These providers are contractually obligated to protect your information and use it only for the purposes we specify.

3.2 Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you via email and/or prominent notice on our website of any change in ownership or use of your personal information.

3.3 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

3.4 With Your Consent

We may share your information for any other purpose with your explicit consent.

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication protocols
• Employee training on data protection
• Secure data storage and backup systems

However, please note that no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

5. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

6. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

• Right to Access - Request a copy of the personal information we hold about you
• Right to Rectification - Request correction of inaccurate or incomplete information
• Right to Erasure - Request deletion of your personal information
• Right to Restrict Processing - Request limitation on how we use your information
• Right to Data Portability - Request transfer of your information to another service
• Right to Object - Object to our processing of your personal information
• Right to Withdraw Consent - Withdraw consent where processing is based on consent

To exercise any of these rights, please contact us at privacy@cerebralops.in. We will respond to your request within 30 days.

7. International Data Transfers

Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. If you are located outside India and choose to provide information to us, please note that we transfer the data, including personal information, to India and process it there. By submitting your information, you consent to this transfer.

8. Third-Party Links

Our website may contain links to third-party websites that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We strongly advise you to review the privacy policy of every site you visit.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will take steps to delete such information.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this policy. We encourage you to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

11. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

• Cerebral Ops
• Thiruvananthapuram, Kerala, India
• hello@cerebralops.in
• +91 877 995 2916
• www.cerebralops.in